8×8 Inc. is a United States communications technology company, one of the largest VoIP service providers in the country. 8×8, Inc. is seeking to fulfill the Provisioning Analyst (PA) position in our San Jose, CA headquarters. The PA position must provide excellent service to 8×8, Inc.. Intersted Candidates send CV’s to …
|Position :||Provisioning Analyst|
|Location :||San Jose, CA 95131|
|Job Type :||Full Time Employee|
|Industries :||Telecommunications Services|
|Years of Experience :||1+ to 2 Years|
|Education Level :||Associate Degree|
|Career Level :||Experienced (Non-Manager)|
About the Job
8×8, Inc. is the global leader in hosted contact center technology. The Virtual Contact Center enables organizations to manage customer interactions through a complete and flexible solution, which delivers rapid time to value. The 8×8, Inc. SaaS Contact Center Solution is built from the ground-up to be a true on-demand application. The result is an easy-to-use and powerful application used to improve customer interactions, call center efficiency, and eliminate customer frustration.
8×8, Inc. is seeking to fulfill the Provisioning Analyst (PA) position in our San Jose, CA headquarters. This entry level position requires an Associate’s degree or equivalent work experience in telecommunications or other related disciplines. The PA’s primary responsibility is to order and provision telephony services, and process and fulfill service and platform access requests for our customers and partners.
The PA position must provide excellent service to 8×8, Inc. customers, partners, and internal teams by responding to inquiries and requests quickly, accurately, and with follow through to resolution. This position will also serve as a liaison between the customer, internal departments, and external vendors and carriers in order to ensure a quality customer experience which meets or exceeds the customer’s expectation.
Please send your resume to jobs@8×8.com.