Andor Systems (Aust) Pty Ltd

Join a fun and innovative team of IT specialists. Access state-of-the-art-technology and systems. Andor Systems and its people are recognised across New South Wales as leaders in IT services, delivering exceptional customer outcomes through successful technology implementation and excellent operational support. Based in Newcastle, our reputation built in the IT industry over 30 years is second to none. Due to our continued growth and expansion, we are seeking an enthusiastic, dedicated and experienced level 1 Service Desk Analyst to join our Service Desk team. As part of the Service Desk team, you will use your knowledge of Microsoft, Cisco, and Citrix technologies to assist customers to resolve incidents and carry out network maintenance. This is a
rare and excellent opportunity for career development if you have a strong interest in Information Technology services and a passion to learn and develop in your skill and knowledge.
You will need to be proficient in remote and on-site diagnostics, well organised, and have a passion for quality solutions and outcomes. You will also have demonstrated ability in exceeding internal and external customer expectations, as well as working well individually and as part of a team. Experience working in professional services or similar environments as well as industry certifications will be highly regarded. We expect that you will have completed or be studying towards completion of a Cert IV or equivalent. There are numerous benefits to working at Andor Systems. A few of these include: a generous hourly rate; modern office facilities and espresso/cappuccino machine; an office location just 10 minutes from shopping centres, beaches and residential
developments.

Andor Systems also supports continuous development and training and a quality team culture. If you have the drive to succeed in fast growing business, then please contact Human Resources by forwarding your resume to employment@andor.com.au or calling for a confidential discussion on 02 4941 0922. -Generous hourly rate

Job Description

Join a fun and innovative team of IT specialists. Access state-of-the-art-technology and systems. Andor Systems and its people are recognised across New South Wales as leaders in IT services, delivering exceptional customer outcomes through successful technology implementation and excellent operational support. Based in Newcastle, our reputation built in the IT industry over 30 years is second to none. Due to our continued growth and expansion, we are seeking an enthusiastic, dedicated and experienced level 1 Service Desk Analyst to join our Service Desk team. As part of the Service Desk team, you will use your knowledge of Microsoft, Cisco, and Citrix technologies to assist customers to resolve incidents and carry out network maintenance. This is a
rare and excellent opportunity for career development if you have a strong interest in Information Technology services and a passion to learn and develop in your skill and knowledge. You will need to be proficient in remote and on-site diagnostics, well organised, and have a passion for quality solutions and outcomes. You will also have demonstrated ability in exceeding internal and external customer expectations, as well as working well individually and as part of a team.

Experience working in professional services or similar environments as well as industry certifications will be highly regarded. We expect that you will have completed or be studying towards completion of a Cert IV or equivalent. There are numerous benefits to working at Andor Systems. A few of these include: a generous hourly rate; modern office facilities and espresso/cappuccino machine; an office location just 10 minutes from shopping centres, beaches and residential developments. Andor Systems also supports continuous development and training and a quality team culture. If you have the drive to succeed in fast growing business, then please contact Human Resources by forwarding your resume to employment@andor.com.au or calling for a
confidential discussion on 02 4941 0922. -Generous hourly rate