Published on 11 years ago
Farmington Hills

RouteOne is looking for a Technical Operations Manager with experience designing building and administering Internet hostnetwork services to join our team. To more details, Please details, Please visit …

Position : Technical Operations Manager
Location : Farmington Hills, MI
Category : Engineering & Systems Design
Posted : 12/8/2012

Job Description
RouteOne is looking for a Technical Operations Manager with experience designing building and administering Internet hostnetwork services to join our team

RouteOne LLC is a joint venture undertaken by TD Auto Finance Ford Motor Credit Company Ally Financial and Toyota Financial Services RouteOne has developed a web based system that provides automobile dealers with the ability to send credit application information to and receive credit decisions from multiple finance sources including OEM captive finance companies banks and other financial institutions via a single internet portal The system helps dealers save time while improving the carbuying experience for the consumer The RouteOne system is used each day by over 10000 dealerships nationwide Go to (wwwrouteonecom) for further information The Technical Operations Manager is responsible for the operational and technical
leadership of hosted environments The successful candidate will be results and quality oriented and interested in being highly productive in order to meet individual team and company goals

1) Work with our outsourced hosting provider to ensure efficient and smooth operation of our hosted production system including administration monitoring troubleshooting support and emergency response
2) Serve as incident manager and primary coordination point for 24×7 escalations of Hosting Environment issues and emergencies
3) Provide notification to all stake holders when performance or availability issues arise in the hosted production environment
4) Establish and manage operational policies to mitigate risk
5) Collaborate with management to establish acceptable operating criteria including the necessary budget planning
6) Manage capacity planning for production systems
7) Work closely in a teamoriented environment to define requirements cost timing and operational plans for future expansion and growth of production systems and their implementation
8) Vendor management of our hosting provider to insure SLA commitments are met including uptime performance resource availability change control redundancy etc
9) Ensure adequate procedures and technical infrastructures are in place for purposes of business continuity in case of disaster or prolonged production outages

1) Bachelors degree in Computer Science Information Systems or other related field or equivalent work experience
2) 8+ years of handson experience in Technical Operations as a system administrator in a Unixcentric environment
3) Extensive commercial experience designing building and administering Internet hostnetwork services including but not limited to Web (http SSL Apache Tomcat etc) DNS Databases (Oracle) and Java
4) High degree of proficiency with UnixLinux system administration
5) Extensive experience managing datacentric webbased applications
7) Disciplined detail oriented and well organized with a strong background in operational methodology
8) Solid analytical and troubleshooting skills to quickly determine root causes of problems and drive towards solutions
9) Foster a collaborative and collegial atmosphere within a dynamic and fastpaced work environment Please send cover letter resume and salary requirements to Tonya Stankovat tstankovrouteonecom mailtotstankovrouteonecom

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