SPH-Singapore Press requirement for Customer Service Officers

SPH-Singapore Press Holdings Ltd (SPH) is Asia’s leading media organization, engaging minds and enriching lives across multiple languages and platforms, ranging from print, digital, radio and out-of- home media.
On the properly front, SPH owns 70% in a real estate investment trust called SPH REIT which comprises Paragon, a premier upscale retail mall and medical suite/office property in Orchard Road and The Clementi Mall, a mid-market suburban mall.
SPH also owns and operates The Seletar Mall It built an upmarket residential condominium. Sky@eleven, at Thomson Road, and is developing a new commercial cum residential site at Woodleigh Road. It also has a stake in Chinatown Point. It is in the aged care sector and owns Orange Valley, Singapore’s largest private nursing home operator.
SPH runs a regional events and conferences arm, and a chain of Buzz retail outlets. It also invested in the education business.
For more information, please visit www.sph.com.sg
We invite you to be part of this team and join us as:

SPH- Singapore Press seeking for Customer Service Officers

Post Name: Customer Service Officers (Call Centre)
The Job:

• Attend to phone-in enquirers and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Assist in administrative duties and ad-hoc projects
  Requirements:

• Diploma with one year of customer service experience preferably in a call centre environment
• Passion for customer service
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast pace environment
• Good IT skills
• Tech savvy, creative thinking and resilient
• Must be Singaporean
  Working hours:

• Monday to Friday 8.30am to 6pm. Overtime may be required on week days during subscription drive.
• Required to work on Saturday or Sunday from 8.30am to 12.30pm (approximate 3 times in 8 weeks).

Walk-in Interview:
Dates; Thursday 24th May 2018 and Friday 1st June 2018.
Time: 2pm to 6pm
Venue; SPH Media Centre. 82 Genting Lane, Level 2. Circulation Division
Please bring along your NRIC. Detailed resume and copies of educational certificates and testimonial.
Website: www.sph.com.sg