Marlborough District Council hiring Library Assistant Customer Service Officer

Marlborough is recognized internationally as the centre of New Zealand’s wine industry and for the natural beauty of the Marlborough Sounds. As a unitary authority we look after Marlborough’s outstanding natural environment, investing in the region’s infrastructure, its people and its quality lifestyle.

Library Assistant Customer Service Officer Job openings at Marlborough District Council Marlborough New Zealand

Post Name: Library Assistant
Post Name: Customer Service Officer (Picton)

Mo tenei turanga mahi | About the role:
The library team provides a range of library services, collections, and spaces to the residents of Marlborough along with supporting the community in relation to literacy, knowledge, information, research and study, recreation, and leisure activities.
We are seeking someone who not only has a passion for libraries but is also a positive, loyal, enthusiastic individual to be the first point of contact to assist in providing excellent customer service to our community and staff. The key focus of the Library Assistant role is to provide outstanding library help desk service to visitors. Then as the Customer Service Officer you will answer queries and provide information on Council’s wide range of community services, receive payments and direct enquires to the correct departments. You’ll engage with the community, build relationships and
assist with everything from issuing and returning books to finding resources and answering basic computer questions.
This rewarding part time role, working 13 hours per fortnight, is based across Friday to Sunday once a fortnight.
This role is the backbone to the library’s daily operations, and will include a mixture of face to face, phone interaction and digital channels. Therefore, confidence in all these areas is necessary, so everything runs smoothly.

Me pehea te tuku tono | How to apply:
Full details of the vacancy and how to apply can be located at www.marlborough.govt.nz/your-council/careers/current-vacancies.

Applications close 5.00 pm on 24 September 2023.

Website: www.marlborough.govt.nz