Ngaruahine Iwi Authority Taranaki New Zealand is hiring Kaiareare – Reception

Ngaruahine Iwi Authority is a health and social service provider across and beyond the Ngaruahine landscape and plays a key role in partnering with agencies and organisations to support whanau through deep and trusting relationships that offer meaningful outcomes that are culturally responsive, accessible, practical, and convenient.

Kaiareare – Reception Job Opening at Ngaruahine Iwi Authority Taranaki New Zealand

We are now looking for key roles within our new Primary Care General Practice in Manaia

Post Name: Kaiareare – Reception
Permanent Full time 40 hours per week

The role:
The Reception and Administration role operates within the context of an integrated health care system under the direction of the Clinical Lead. This integration occurs both within the community clinics, and across the wider Hauora Health and Social Services, supporting the Kaimanaaki in welcoming all who enter the service site and supporting the Clinic team in the administrative requirements of the Patient Management System and Whanau Pathway.

What You Will Do:
The primary objective of this role is to:

• provide helpful, timely, and effective support to whanau and visitors on the phone, throughout the dinic and across the community sites;
• provide comprehensive administration support throughout the Whanau journey by maintaining accurate and up to date patient notes, messages, records, appointments and payments.

Who You Are:
We are looking for enthusiastic and passionate individuals with experience of working alongside whanau, and are seen by service users as being a trusted face with strong empathy and mutual respect.

To be successful in this role you will have;

• A formal qualification is not necessarily required, however a qualification in administration, business management, customer service or similar would be beneficial
• Comfortable and experienced with Computerised Patient Management Systems
• Culturally competent in Tikanga Maori
• Highly adaptable engagement and communication style that fosters high trust relationships with Whanau, other organisations and wider community networks supported by well-developed oral and written communication skills
• Highly developed organisational skills that demonstrates responsibility for completion of tasks
• Strong Computer literacy with preference for a working knowledge of a Client Management System

We also seek that you are Professional in your standard of presentation, knowledge, ethics and use of Best Practice Guidelines and maintain the highest level of confidentiality.

Please note all positions require successful candidates to have Full Driver Licences. Proficiency with Ngaruahinetanga and Tikanga Maori is advantageous. All new appointees will require background checks under the requirements of the Vulnerable Children’s Act 2014.

To apply for any of the above positions, please request an Application Form and Job Description, by; Email: Warren.Nicholls@ngaruahine.org

Applications close 12pm on Wednesday 30 August 2023

Website: https://ngaruahineiwiauthority.weebly.com/