Symphony Style Hotel Kuwait is hiring Supervisor, Manager, Captain, Hostess, Officer

RESUME
Saroj Kumar Saw
DOB:06/03/1991
Address: Vill- Brajapur, P.O- Brajapur, P.S- Jhalda, Dist- Purulia, West Bengal- 723202

Phone Number: +91-8296665203 Skype Id: –

Email Id:

Area of Interest: Food & Beverage Service

Career Objective:
• Seeking a Position to utilize my Skills and abilities in the hospitality Industry that offers professional growth while being resourceful, innovative and flexible.
Educational History:
• Bachelor Degree in Hotel Management Catering Technology & Tourism (2012)
IHRM, Collage at Kolkata
• Higher Secondary School(2009)
WBHSE Board, West Bengal
• Senior Secondary School(2006)
WBBSE Board, West Bengal
Professional Experience:
Radisson Blu Atria,Bengaluru, June 2018 to Nov 2020
Captain (F&B Service Department)
• To ensure that Supervisions of waiters, waitress and personnel.
• Take guest reservations, handle details for private functions.
• Schedule service personnel for duty, assign service stations to service personnel.
• To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
• To be aware of the menu and beverages served in the outlets.
• Handles guests complains and makes suggestion to the guest for food and beverage.
• Ensure that all closing duties are completed and that all tables are reset.
•
ITCS Fortune Miramar, Panjim, Goa May 2017 to Feb 2018
Captain (F&B Service Department)
• To ensure that Supervisions of waiters, waitress and personnel.
• Take guest reservations, handle details for private functions.
• Schedule service personnel for duty, assign service stations to service personnel.
• To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
• To be aware of the menu and beverages served in the outlets.
• Handles guests complains and makes suggestion to the guest for food and beverage.
• Ensure that all closing duties are completed and that all tables are reset.

Midan Hotel and Suits, Muscat,OMAN july,2016 – March 2017
Guest Service Associate (F&B Service Department)
• To ensure that Supervisions of waiters, waitress and personnel.
• Take guest reservations, handle details for private functions.
• Schedule service personnel for duty, assign service stations to service personnel.
• To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
• To be aware of the menu and beverages served in the outlets.
• Handles guests complains and makes suggestion to the guest for food and beverage.
• Ensure that all closing duties are completed and that all tables are reset.

Vivanta By Taj, Panaji, GoaApril, 2014- June,2016
Team Member(F&B Service Department)
• To ensure that the linen is picked up from the linen department, and returned at the end of the shift.
• To ensure that enough par stocks are maintained for the items required for the smooth running of the restaurant/outlet.
• To ensure that the cruet-sets, sauce bottles are cleaned and topped up on a daily basis.
• To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
• To be aware of the menu and beverages served in the outlets.

Cidade De Goa, Unit of Fomento Resorts & Hotels Pvt Ltd March, 2013- April, 2014
Sr. Waiter (F&B Service Department)
• To ensure that the cruet-sets, sauce bottles are cleaned and topped up on a daily basis.
• To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
• To take dirties to the wash-up and collect them when washed.
• To be aware of the menu and beverages served in the outlets.
• To ensure quality in all aspects of the jobs.
• Making the store requisition as per requirement of Food and Beverages.

Neelam’s The Grand, Goa February, 2012- February, 2013
Waiter (F&B Service Department)
• To ensure that all the tables are properly arranged and are not wobbly.
• To ensure that the Guests water goblets/tumblers are constantly topped.
• To clear the side station and keep it neat and tidy at all times.
• To keep the side station well stacked at all times.
• To take dirties to the wash-up and collect them when washed.
• To be aware of the menu and beverages served in the outlets.
• To ensure quality in all aspects of the jobs.
• Making the store requisition as per requirement of Food and Beverages.
•
Majorda Beach Resort, GoaOctober, 2010- February, 2011
Industrial Trainee
• Conducts daily briefing and de-briefing for functions assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance with volume of business.
• Establishes two way communications between administration, service & kitchen.
• Communicates effectively with guests, subordinates, immediate superior and other section Directors.
• Prepares daily cover count and revenue report for the F&B and in case of any function as group, MICE, banquet, wedding, etc.
Special Skills:
• Comprehensive problem solving abilities, excellent verbal and written communication skills, ability to deal with people diplomatically, willingness to learn, team facilitator & hard worker.
Technical Skills:
• Microsoft Office (MS-Word, MS-PowerPoint, MS- Excel etc), Basic Internet knowledge&Knowledge of Fidelio, Opera software.
Language Ability:
• English : Fluent
• Hindi : Excellent
• Bengali : Excellent
Hobbies:
• Keeping and gaining Knowledge of food & beverages services, making friends and nook corner of the world.