Normah Medical Specialist Centre is hiring Performance Improvement Manager

Normah Medical Specialist Centre is the pioneer private Specialist Medical Centre in Sarawak and the first private medical institution in the island of Borneo to be accredited by the MSOH and Joint Commission International (JCI). We provide a comprehensive range of clinical specialties with competent and compassionate specialists all around.

Performance Improvement Manager job offer at Normah Medical Specialist Centre

In line with this, we invite suitably qualified candidates to join our team as:

Post Name: Performance Improvement Manager

• At least Master’s Degree in Business Administration or related field
• Minimum 5 years working experience in managing Quality Improvement, and Clinical Risk Management or similar experience.
• Knowledge in hospital accreditation such as MSQH and JCI is an added advantage.
• Age between 30 years and above
• Preferably female
• The candidate must be fluent in English speaking and writing
• Proactive and good leadership skills

Job Purpose of Performance Improvement Manager:

• Assist to provide administrative direction for the Hospital Management in the area of clinical governance, quality, and risk management.
• Responsible to provide administrative direction for the hospital-wide quality improvement, patient safety, and risk management program, to ensure compliance to regulations, continuing accreditation, improvement in processes, improved patient care outcomes, and reduction of risk.
• Annually reviews the Performance Improvement / Patient Safety Plan for Normah Medical Specialist Centre. Reviews the departmental indicators on a regular basis and makes recommendations as needed to ensure the Department Quality Improvement efforts are effective.

Job Accountability of Performance Improvement Manager:

• Identify, coordinate and monitor implementation of quality and process improvement initiatives with the management to improve processes and ensure patient safety and compliance to all standards/accreditation
• Plan, coordinate and conduct Internal Quality Audits and ensure all internal and external audits are carried out in a timely manner.

Please send your application with a detailed resume and recent photos before 15 March 2021 to hr@normah.com

Please indicate position as the email subject. Only shortlisted candidates will be notified.

Website: http://normah.com.my